Effective Date: February 19, 2026
This Privacy Policy describes how Grayfile LLC ("Grayfile," "we," "us," or "our") collects, uses, and protects information when you visit our website at grayfile.com (the "Site") or use our products and services, including Grayfile Diligence, Grayfile Insights, and Grayfile QSR (collectively, the "Services").
Information you provide directly. When you request a demo, submit a contact form, create an account, or otherwise communicate with us, we may collect your name, email address, company name, phone number, and any other information you choose to provide.
Data you upload to our Services. When you use our products, you may upload or connect financial documents, regulatory filings, POS data, and other business data for analysis. This data is processed solely to deliver the Services and is handled in accordance with the security practices described below.
Information collected automatically. When you visit the Site, we automatically collect certain information through analytics tools, including pages visited, referring URLs, browser type, device type, and approximate geographic location. We may use cookies or similar technologies to support this collection.
We use the information we collect to:
We do not sell your personal information or use your uploaded business data for any purpose other than delivering the Services to you.
We understand the sensitive nature of the financial and operational data processed through our platform. Data you upload to Grayfile is used exclusively to perform the analysis you request. We maintain a zero data retention policy for processed content. Once analysis is complete and delivered, source data is not retained on our systems beyond what is necessary to provide the Services, unless you explicitly choose otherwise.
We use analytics services to understand how visitors interact with the Site. These tools may place cookies on your device to collect information such as pages viewed, time on site, and traffic sources. This data is collected in aggregate and is not used to personally identify individual visitors.
Most browsers allow you to control cookies through their settings. Disabling cookies may affect your experience on the Site but will not affect the functionality of the Services.
We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:
We take the security of your data seriously. Grayfile employs enterprise-grade encryption in transit and at rest, maintains SOC 2 compliance, and follows security best practices across our infrastructure. While no system is completely immune to risk, we continuously evaluate and strengthen our security measures to protect the data entrusted to us.
We retain personal information (such as contact details and account information) for as long as necessary to provide the Services and fulfill the purposes described in this policy, unless a longer retention period is required by law. You may request deletion of your personal information at any time by contacting us.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data, and the right to opt out of certain data processing activities.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request its deletion.
If you are located in the European Economic Area or the United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the information below.
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any information.
The Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Grayfile LLC
Email: privacy@grayfile.com